communication is contextual
other words, communication does
not happen in isolation. There is:
- Psychological context -
are and what you bring to the interaction. Your needs, desires, values,
- Relational context
reactions to the other person–the “mix.”
- Situational context
where you are communicating. An interaction that takes place
classroom will be very different from one that takes place in a bar.
- Environmental context -
furniture, location, noise level, temperature, season, time of day, all
are examples of factors in the environmental context.
- Cultural context
the learned behaviours and rules that affect the interaction. If you
come from a culture (foreign or within your own country) where it is
considered rude to make long, direct eye contact, you will out of
politeness avoid eye contact. If the other person comes from a culture
where long, direct eye contact signals trustworthiness, then we have in
the cultural context a basis for misunderstanding.