If you read Donnell King’s Four Principles of Interpersonal Communication, you’ll understand that communication underpins every single thing we do.
So if our communication is brilliant, it follows that this can only improve every single thing we do. Such as:-
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At Work:-
Teamwork
Leadership and Management
Sales
Customer Service
Staff Satisfaction
Dealing with difficult people
Appraisals
Interviewing and being Interviewed
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At Play:-
Personal Relationships
Buying and selling
Negotiating
Teamwork, sports, hobbies
Committees or political activity