Brilliant Communication

There is a cluster of skills that underpin all good communication, and a box of incredibly useful tools that can be brought into play.   Tools such as:-

  • True Listening
  • Open Questioning
  • Reflection
  • Matching, pacing and leading
  • Empathic response
  • Assertiveness techniques
  • Emotional Intelligence
  • Rapport
  • Feedback – giving and receiving
  • Checking and Summarising

These skills and tools can be learnt, practiced and improved. 

I specialise in delivering both pre-designed and bespoke courses in all aspects of brilliant communication, for groups of any size from 1-200+

Contact me to discuss.


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