Automotive Systems Training

Since 2002 I have been an approved supplier to Mercedes-Benz UK and have provided training to other brands such as Chrysler, BMW and Porche.

I have provided training in:- 

  • Customer Service
  • After Sales Selling
  • Electronic Parts Catalogue
  • Parts Logistics
  • Stock Management
  • Warranty Administration
  • Warranty Management
  • Interpersonal Communication

and a host of other systems and services.

Once again, I firmly believe that my success in these areas comes from bringing to the table three attributes – an ability to break complex processes down into simple steps for easy teaching and learning, a passion for making learning lively, accessible and engaging, and a constant focus on the customer, and how all processes can and should impact them.

Contact me and tell me what you need.

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